TESTIMONIALS
Saving Water one customer at a time.

Ron was very thorough and knowledgeable about trouble shooting the pool leak and pool maintenance. Excellent assessment. Sarqueta was very helpful and allowed a next day appointment after a cancellation. Excellent!

Ron & Jim were very professional. It was a joy to see them work. They checked everything and explained what they had done. I would definitely recommend PLD to others. Also, excellent phone service and email from Shannon, in the office.

Bill & Jim arrived on time and found the leak that I have tried to locate for 6 months. They found the leak in less than 3 hours. They went in the attic, under every sink, and checked the floor in the area I wouldn’t have thought to check.

These guys showed up as scheduled and sorted out a sneaky leak in our warm water therapy pool. While it was not obvious at first, they systemically went through our entire system and pinpointed the leak. Ron and Cris were super to work with, professional, knowledgeable, and really nice guys. Love that. Appreciate everything.

The service tech, Bill did an outstanding job. Very detailed and responsive with excellent communication skills. We plan to continue to use Bill and the Precision Leak team for all our future service needs. Shannon had very good communication and always positive.

Employees, Ron & Cris were thorough and very easy to understand on the issues with my pool. Good handwriting and nice guys. They deserve to be paid more.

Ron was prompt and explained everything well. Very experienced and knowledgeable. I asked that he make the repairs. The office staff was very nice and very polite. Would recommend PLD to friends and neighbors.

Bill was knowledgeable, friendly, and efficient. He explained what was being done, showed me where it was being fixed, all in a timely fashion. I would definitely use PLD again, but I hope I don’t need to. He kept working and working even though it was a 100 degrees out.

I am very happy with the service provided by Jim and Ron. The thorough testing was beyond my expectations.

Once again, I am an extremely satisfied customer. Precision Leak Detection has diagnosed and fixed the leak in our pool system. Ron is an expert technician and is terrific at explaining what he is doing. I always feel confident in his knowledge and expertise.

Both Ron and Cris did a wonderful job. They answered all my questions. Everything was checked and I was very impressed. I want to thank your company.

Again, Ron was thorough, fair, and very professional. He explained every step along the way. A great asset for your company.

This is the third repair performed by PLD. The work has always been done in an excellent manner, but Ron has gone the extra mile in all aspects. I have never had a repair left in as clean a state as Ron or the repair done so carefully. You’re fortunate to have Ron on your…

I highly recommend PLD! I had a severe leak in my pool and water was dropping 5-6″ a day. Shannon worked hard to move the schedule around to fit us in. She followed up and was always so helpful. Ron came out to do the leak test. He did a phenomenal job and was so…

It was a pleasure working with Cris. He was professional and courteous. He seemed to be very knowledgeable about the issues I am having in my backyard. I would recommend PLD due to the first class treatment I received from the staff. Thank you to Sarqueta for the fast service.

The gentleman that you sent could not have been a better representative of your company. I would hire such a talent in a moment if he applied for a job at our company. He represents your company in a fashion very favorable to Precision Leak Detection, Inc. People who meet the public and represent their…

PLD, Inc. is a well run company, where they pay attention to the details. The highly qualified technician, Bill, who serviced our pool leak is so knowledgeable and explained everything to us. Bill is the BEST. We need to have additional work done in the future and PLD and Bill will be returning to be…
Friendly guy came to the house to help me figure out a problem with my pool plumbing. After verifying the pipes were okay, he was able to determine a valve wasn't functioning correctly. Pulled it apart and it was clear it had crumbled with …
read moreGreat service at a fair price. We had a pipe leak under a large landscape area. Precision Leak Detection used sophisticated equipment and listening technology to pinpoint the leak location. We would not otherwise have been able to locate it…
read moreThank you again for your 5-star rating and review! We appreciate your business!
Checked for leak in swimming pool--discovered prior plumbing incorrect. Fixed in timely manner and great cost. Very fair.
Checked for leak in irrigation system. Discovered potential problem. Made recommendations and will be back to …
read moreThey came to find an underground leak from our water. Within an hour they found it, marked the location and helped us to find a plumber to repair it. A week later it is fixed.
Thank you so much Ruthie for taking the time to give us a 5-star rating and review. We are very happy to hear we were able to resolve the leak and you were able to have it repaired quickly.
Precision Leak was awesome!! Kevin and his team are thorough and professional. We had the team initially come out to find the leak and then again once the leak was repaired to ensure all was good. I would highly recommend Precision Leak…
read moreThank you, Keith, for your 5-star rating and review! We appreciate you taking the time to provide your positive feedback concerning Kevin and the rest of our team. We appreciate & value your business!
Our representative was experienced and knowledgeable. They were able to find the source of the leaks in three areas we were no where near finding on our own. Amazing .
Thank you, Robert, for your 5-star rating and review! We appreciate you taking the time to provide your positive feedback! We value your business!
Leak detection is not an easy or inexpensive process but Precision Leak did an excellent job finding and fixing the leak in my spa under feet of rock and concrete.
The language of the contract will give you pause but that is only because …
read moreThank you, Louie, for your 5-star rating and review. We will share your comments with our team. I appreciate you taking the time to provide your feedback & understanding during the leak detection & repair process. We strive very hard to provide honest & accurate costs, as well as our customer service. Your business is very important to us!
Appointment was about a month out, but they said they would contact me if there was a cancellation. They called me a day or two later & came out & found my pool leak. Very satisfied with their service, although it was expensive. But what …
read moreThank you, Dave for your 5-star rating and review. We appreciate your business & glad to hear of your satisfaction with our service. Unfortunately, our costs have increased!
Precision Leak did an excellent job replacing my two pool sweeps after they determined that the previous ones were leaking. They completed the task on time and on budget. The job took 4 days over a week period and at all times the work site…
read moreThank you, Greg, for your 5-star rating & review. We will share your positive comments with our technician and the rest of our team. We appreciate having the opportunity to replace both skimmers. We value your business!
They did a very thorough job reviewing our pool system to find a troublesome leak with success. That its a tough leak to fix isn't their fault, but at least we now know what we are dealing with. Thanks!
Thank you, Susan, for your 5-star rating and review. We appreciate you taking the time to share your comments, and very glad we were able to identify to resolve the troublesome leak.
Kevin came to help find my leak. Very informative, had a good conversation. Professional all around and wanted to help in any way. Appreciate the service.
Thank you, Viseth for your 5-star rating and review! We appreciate you taking the time to let us know how we're doing. I will share your positive comments with Kevin and the rest of our team.
The technician was polite and professional, and located the leaks in my pool 🙁 and the pump. Great company.
Thank you, Anthony, for your 5-star rating and review. We always appreciate hearing positive comments about our service technicians. We will be sure to share your comments with Renaro and the rest of our team!
The office staff and technicians are very nice and professional. The technicians are very thorough when performing a swimming pool/spa leak detection. The report provided is very detailed. I highly recommend PLD!
Thank you, Michelle, for your 5-star rating & review! We always appreciate your referrals and business relationship!
Very experienced tech, went through all of my irrigation and house systems looking for leaks. Quantified exactly how much water was being used for irrigation.. Found that daily use was 1/3 of what EBMUD was reporting. Immediately sent well…
read moreThank you, Bob, for your 5-star rating and review of our Service Technician, Jim. We will share your compliments with Jim and the rest of our team. We appreciate your business.
They were persistent and found the small leak in our plumbing.. Excellent service!!!
Dear Debra,
Thank you for taking the time to post a positive review and a 5-Star rating on our service. I will be sure to share your comments with our Service Technician, Jim, who performed the leak detection and the rest of our team. We appreciate your business!
Everything was coordinated perfectly. the service Tech that came out found the leak within 45 minutes. I am very happy with the outcome. would definitely use them again.
Thank you Robert for your 5-star rating & review! We appreciate you taking the time to provide feedback on our services. We will be sure to share your comments with our technician and the rest of our team!
Absolutely professional service, knowledge of the contractor, equipment and overall handling of the problem with my pool.
Thank you Le Shek for your 5-star rating and review! We appreciate you taking the time to provide your comments. We will share your positive feedback with our technician, Renaro and the rest of the team.
We used precision leak for detecting leak in our pool. This was after we hired another service that could not help even after checking the pool on two occasions. Precision leak was professional and helped us to find the leak first time …
read moreThank you Manoj for your 5-star rating & review! We are happy to have resolved your leak issue on the first visit. I will share your comments with Renaro (Service Technician) and the rest of our team.
I called Precision Leak Detection based on a recommendation from my pool service provider. I got an appointment for almost 3 months later as they were really busy; however, they did put me on a waiting list in case of any cancellations. …
read moreThank you Rakesh for your 5-star rating and review! We appreciate & value your business! We will share your positive comments with the rest of our team!
Jim arrived on time and did a thorough assessment of our yard and discovered several unknown leaks. He was professional and very personable. I wouldn’t hesitate to call PLD again!
Thank you Desmond for your 5-star rating and review! We appreciate & value your business! We will share your positive comments with the rest of our team!
Not only were Precision Leak Detection able to move me up the schedule, but they showed up when promised, were super informative and professional. Ron did an outstanding job getting my pool & equipment tested and explained everything to me …
read moreThank you Michael for your 5-star rating and review! We are so glad Ron was able to find the leak(s) and address all your concerns! We will share your comments with Ron and the rest of our team!
The technician that worked on our pool was so knowledgeable and helpful! He thoroughly checked all of our pool pipes and water features to ensure everything was functioning well. He took the time to explain how things worked and showed us …
read moreThank you Jennifer for your 5-star rating and review! We appreciate & value your business! We will share your positive comments with the rest of our team!
They assessed and diagnosed the problem correctly, determining that my hardware and garage door were in good shape, and it was my opener that was failing. The scope of work was quoted adequately. The technician was professional, efficient …
read moreThank you Dave for your 5-star rating and review!
In the days where customer service is a lost art, PLD was amazing. Courteous, thorough, prompt, you name it. The word I like to use is "competent" – the best thing any vendor can bring to a customer is competence. PLD was quite …
read moreAgain, thank you John for your review and 5-star rating! We appreciate you taking the time to let us know how we're doing.
I had a water leak in the irrigation system in my backyard. The service tech was able to find it quickly with help of high pressure N2 gas compressed into water lines. Good job!
Thank you Yan for your 5-star rating and review! We appreciate your business! We will share your comments with the rest of our team!
My experience was wonderful! I had to different guys come and fix my issue. One to find the leak and then one to fix the leak. Much appreciation!
Thank you JoEllen for your 5-star rating and review! We appreciate your business! We will share your comments with the rest of our team!
I have used this company twice: once for an underground a pool-related leak, and once for an underground leak in pipes near sprinkler valves. Both times the work was professional and high quality. On the pool leak, the employee showed me …
read moreThank you Ruby for your 5-star rating and review! We appreciate your business. We will share your comments with the rest of our team!
Having a water leak on your property can be a stressful situation for any homeowner. I selected PLD due to their certifications and experience, they found the leak, under a cement slab outside near the house, I chose them to do the repair …
read moreThank you Chandresh for your 5-star rating and review! We appreciate your business! We will be sure to share your comments with the rest of our team!
We found PRECISION LEAK DETECTION, INC. very, very efficient in all phases, from beginning to end with our water leak problem. We were affirmed by the office the leak will be found without doubt. Jim Morris, technician, reaffirmed this by…
read moreThank you William for your 5-star rating & positive review! We will share your feedback with Jim & the rest of our team! We appreciate your business!
All 5 Stars are well deserved from Jim the Technician to Sarqueta in the office. Appreciated their knowledge, professionalism and kindness. They are a credit to your Company.
Thank you Ruth for your 5-star rating and review! We appreciate your business! We will share your comments with the rest of our team!
On Dec. 23 we received email from our water company that there is continuous water leakage on our property. Of course it's difficult to find help during holidays. But the lady from Precision Leak was so nice and helpful, she managed to …
read moreThank you Diana for your 4-star rating & review! We will share your positive comments with our team! We appreciate your business!
They found where the leaks were and explained how they tested for it. Unfortunately, they could fix the leaks, but were able to give me recommendations. The leaks are now fixed. Very happy.
Thank you Jen for your 5-star rating and review! We are glad you were able to get your leaks resolved! We appreciate your business!
Precision leak was very easy to work with – they emailed & called & kept me up to date on progress. Scheduling was quick & easy w/o a super long wait time. The technicians who did the leak detection & repair were great – super friendly & …
read moreThank you Kerrie for your 5-star rating and review! We will share your positive feedback with our team! We appreciate your business!
I was in a real bind with a bad underground pipe problem. Soonest appointment I could get was a couple weeks but they somehow squeezed me in and came the next day. Problem detected and explained to me in detail what had happened. Shout out …
read moreWe thought we discovered a leak at 4pm the day before Independence day. We called a variety of plumbers and leak detection companies. The only one to pick up was Sarqueta at Precision Leak Detection. She was genuinely concerned that we …
read morePrecision Leak was professional and did a thorough job in ruling out leaks in my pool plumbing. Source of leak is a crack in the pool structure. Would absolutely recommend their services.
Thank you for your 5-star rating & review. We always appreciate our customers taking the time to provide us with positive feedback concerning our technicians. We will be sure to share your comments with our staff! We appreciate your business!
Showed up on date and time and completed the fix. Concrete pour was great and as close to the color as possible. Thanks Folks! I hope never to see you again;)
Dear Tim,
Thank you for your 5-star rating and review. We always appreciate our customers taking the time to provide us with positive feedback concerning our technicians and office staff. We will be sure to share your comments with our staff! Thank you for your business!
The real deal. Precision Leak Detection is a perfect name because they are PRECISE and find any LEAK that may be occurring. They are not satisfied until they have performed ALL actions possible to eliminate the possibility of a leak. …
read moreDear Tabatha,
Thank you for your 5-star rating and review. We always appreciate our customers taking the time to provide us with positive feedback concerning our technicians and office staff. We will be sure to share your comments with our staff! Thank you for your business!
PG&E shut our gas off due to a leak in our house. Precision Leak Detection was able to find the leak and referred us to a great plumber for the repairs. Everyone from the office staff to the technicians at Precision Leak Detection are …
read moreThanks Korey for your 5-star rating and positive review. We have always appreciated our business to business relationship and we were glad we could assist you personally!
I am so impressed with the service I received from the office staff and Kevin at Precision Leak Detection. He was worth the wait as he is very thorough, personable, and professional. His written report was very detailed.I have had 3 other …
read moreRon did a great job. Unfortunately used a couple other leak companies and where not as competent as Precison Leak. Ron at Precision leak was great, he explained everything and was very thorough. The whole experience has been very …
read moreThank you, Steve for your 5-star rating and review of Ron. I will share your comments with Ron and the rest of our staff. Thank you for your business.
From my first call to Precision Leak Detection, Shannon made me laugh and feel like a valued customer and human. Shannon was/is a great listener and made the unknown about where to being simple and easy!
Bill came out and he was Outstanding…
read moreThank you, Mary for the 5-star rating and review concerning Shannon & Bill. I will share your comments with Shannon & Bill and the rest of our staff. We appreciate your business!
It was a true pleasure working with Precision Leak Detection. Everyone from the office staff to the gentleman doing the work were friendly and polite. I would use this company again and would highly recommend them.
Thank you, Donna for your 5-star rating and your review. I will share your comments with Shannon & Jim and the rest of our staff. We appreciate your business!
Excellent Job. Anthony is a professional that can think out of the box to do a great job. He took the time to select the proper finishing coping stone for the top of our skimmer box. It looks great. And his finish work with cement is great …
read moreThank you Moshe for your positive review! I will share your comments with our staff. We appreciate your business!
I greatly appreciate the high quality of work that Precision Leak Detection of Concord provides in not only detecting leaks but in the repair work that they perform. They have become my “go to” company to handle swimming pool leaks. “Why …
read moreThank you, Valerie! We love to receive reviews such as yours! I will let Jim and the rest of my staff know your positive feedback. We appreciate your business and glad we can be your "go to" company!
The people in the office were very quick to get someone out to check out the leak in my pool. Jim who came out to assess the problem was so thorough and kind. It was a pleasure to work with them
Thank you, Jane for the nice review! I will be sure to let our staff know your positive feedback!
Bill Cook was the consummate professional. From assessment of the problem to the completion of the repairs, he was on time, explained the situation clearly, and left no trace he was there. The office staff kept me informed and handled the…
read moreThank you so much, Jim for your nice review! We appreciate your business.
Thorough, professional and took their diagnostic role seriously. Although the pool requires repairs I was happy with their initial visit and will use them to conduct the necessary work.
Further the office conducts themselves with a …
read moreThank you, Teresa! We appreciate your positive feedback and your business!
We would give more than 5 stars if we could!! Amazing thorough and professional service; pin-pointed our underground leak exactly. And nice people to deal with (so different from our experience with another company a few years ago). We will…
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