TESTIMONIALS

Saving Water one customer at a time.

Don H.

Everything done timely. I’m very happy. Good guys. Office gave good support. (Patch back after leak repair)

Mike J.

Kevin & Jim, you guys did a great job! Office lady was great, as well!

Janice W.

Very helpful. Good customer service. I would recommend PLD.

Ray P.

The technician was very prompt on his time schedule. There was no interruption on our activities while he was investigating and repairing the leak. He found the leak, repaired it and put everything back in perfect order.

Kitt S.

It was such a pleasure to meet both Jim and Kevin. Such great men! I will certainly recommend as well as use the company again. Shannon, in the office was extremely kind, thoughtful & helpful each time I spoke to her.

Paula K.

Ron did a wonderful job in finding our pool leak and repairing it and installing brickwork to cover the hole made in a cosmetically great manner. He is highly recommended by us and we will turn to PLD for future pool leaks.

Barry J.

PLD came highly recommended and they didn’t disappoint. They were very professional in all aspects from the office staff to the field techs. They were efficient and complete in detecting my leak and helpful in explaining all aspects of the process.

Gary S.

Bill did an outstanding job on the repair of our pool deck. He explained what was needed to fix our pool plumbing leak in detail and was friendly and professional in the process. He was always on time. I would highly recommend PLD.

Danny V.

The guys were very thorough. They walked me thru everything and discussed the leak and process they used. Thank you very much.

Wendy S.

Bill is awesome! He arrived on time and was so thorough in his explanation on what the issues were with my pool. He was warm, friendly and very professional.

Charla K.

Bill arrived on time, was very friendly and knowledgeable. Answered my questions and showed me the problems and offered solutions. Nice to work with. Shannon and Sarqueta, in the office, were very friendly and helpful!

Gus V.

Jim did an excellent job on repairing the broken pipe. Arrived on time and let me know what was going on at each step. Shannon in the office was professional. She let me know the procedure and how to set up appointments and payments.

Amy S.

Ron came to do the leak detection. He was very thorough and wrote up a complete report and explained what he found and his recommendations. When he came back to do the repair he was polite, respectful and paid close attention to details.

Marsha G.

Bill was on time, neat and did a great job. He’s very professional and pleasant. We were pleased with his work and would recommend him.

Dave I.

The recent repair work was the second project that PLD performed on my pool. This work, just like the first one, was completed on time. The work exceeded our high level of expectation. Ron, completed the work with precision and professionalism.

Brent N.

Jim and Bill arrived on time. They were courteous and explained everything. They quickly found the leak. Shannon and Sarqueta in the office were very helpful and polite. (Gray patch back with rock salt finish)

Carol R.

Bill & Jim did a fabulous job with our bathroom. These guys are friendly and worked very hard. We are very satisfied and will use them again and recommend them to others. Awesome guys.

Joe P.

Jim was great – did a very thorough job and took his time explaining it all to me and answering all my questions. From the initial call through obtaining a free quote for repairs, the office staff was first rate, returning all calls promptly.

Jane F.

Ron was wonderful. He arrived on time – was very professional. He did a wonderful – great – very thorough job of checking our pool. Explained what needed to be done. Very pleased with his work. The office staff was very pleasant.

Ron P.

Ron did fine work. Great guy!

From 71 reviews
Le Shek
Le Shek

Absolutely professional service, knowledge of the contractor, equipment and overall handling of the problem with my pool.

Response from business owner

Thank you Le Shek for your 5-star rating and review! We appreciate you taking the time to provide your comments. We will share your positive feedback with our technician, Renaro and the rest of the team.

via Google
Manoj Sharma
Manoj Sharma

We used precision leak for detecting leak in our pool. This was after we hired another service that could not help even after checking the pool on two occasions. Precision leak was professional and helped us to find the leak first time …

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Response from business owner

Thank you Manoj for your 5-star rating & review! We are happy to have resolved your leak issue on the first visit. I will share your comments with Renaro (Service Technician) and the rest of our team.

via Google
RH JAIN
RH JAIN

I called Precision Leak Detection based on a recommendation from my pool service provider. I got an appointment for almost 3 months later as they were really busy; however, they did put me on a waiting list in case of any cancellations. …

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Response from business owner

Thank you Rakesh for your 5-star rating and review! We appreciate & value your business! We will share your positive comments with the rest of our team!

via Google
Nancy Brown
Nancy Brown

Found the leak in our swimming pool.

Pleasure to work with. They are very professional. I would recommend them.

Response from business owner

Thank you Nancy for your 5-star rating and review! We appreciate & value your business! We will share your positive comments with the rest of our team!

via Google
Bill Jones
Bill Jones

Jim found two leak sources in my pool, including the skimmer! He also put on scuba gear and found that the drain had been sealed with fiberglass – not good! Very thorough and competent.

via Facebook
Maxwell Norman
Maxwell Norman

Super responsive, thorough and professional in identifying our pool leak.

Response from business owner

Thank you Max & Jessica for your 5-star rating and review! We appreciate & value your business! We will share your positive comments with the rest of our team!

via Google
Rafael Loayza
Rafael Loayza

I got leak in my pool ,so Ron came and professionally perform a test around the pool and find out the leak was on my skimmer ,I definitely recommend this company

Response from business owner

Thank you Rafael! We appreciate your positive feedback & your business!

via Facebook
Desmond Bell
Desmond Bell

Jim arrived on time and did a thorough assessment of our yard and discovered several unknown leaks. He was professional and very personable. I wouldn’t hesitate to call PLD again!

Response from business owner

Thank you Desmond for your 5-star rating and review! We appreciate & value your business! We will share your positive comments with the rest of our team!

via Google
Terry Griffin
Terry Griffin

Precision was great! Professional, explained everything, prompt and nice!

Response from business owner

Thank you Terry for your 5-star rating and review! We appreciate & value your business! We will share your positive comments with the rest of our team!

via Google
Jeff Norman
Jeff Norman

Repaired a leak in our pool, very professional and reasonably priced.

Response from business owner

Thank you Jeff for your 5-star rating!

via Google
Michael Pennisi
Michael Pennisi

Not only were Precision Leak Detection able to move me up the schedule, but they showed up when promised, were super informative and professional. Ron did an outstanding job getting my pool & equipment tested and explained everything to me …

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Response from business owner

Thank you Michael for your 5-star rating and review! We are so glad Ron was able to find the leak(s) and address all your concerns! We will share your comments with Ron and the rest of our team!

via Google
Jennifer Evans
Jennifer Evans

The technician that worked on our pool was so knowledgeable and helpful! He thoroughly checked all of our pool pipes and water features to ensure everything was functioning well. He took the time to explain how things worked and showed us …

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Response from business owner

Thank you Jennifer for your 5-star rating and review! We appreciate & value your business! We will share your positive comments with the rest of our team!

via Google
David Baglietto
David Baglietto

They assessed and diagnosed the problem correctly, determining that my hardware and garage door were in good shape, and it was my opener that was failing. The scope of work was quoted adequately. The technician was professional, efficient …

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Response from business owner

Thank you Dave for your 5-star rating and review!

via Google
Dave Baerncopf
Dave Baerncopf

First time customer. Tile Cleaning. Reliable and thorough.

via Facebook
John Bow
John Bow

In the days where customer service is a lost art, PLD was amazing. Courteous, thorough, prompt, you name it. The word I like to use is "competent" – the best thing any vendor can bring to a customer is competence. PLD was quite competent. …

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Response from business owner

Again, thank you John for your review and 5-star rating! We appreciate you taking the time to let us know how we're doing.

via Google
Craig Goehring
Craig Goehring

Bill did a solid job.

Response from business owner

Again, thank you Craig for your 5-star rating and review! We appreciate you taking the time to let us know how our technicians are doing.

via Google
Yan Feng
Yan Feng

I had a water leak in the irrigation system in my backyard. The service tech was able to find it quickly with help of high pressure N2 gas compressed into water lines. Good job!

Response from business owner

Thank you Yan for your 5-star rating and review! We appreciate your business! We will share your comments with the rest of our team!

via Google
JoEllen Roesti
JoEllen Roesti

My experience was wonderful! I had to different guys come and fix my issue. One to find the leak and then one to fix the leak. Much appreciation!

Response from business owner

Thank you JoEllen for your 5-star rating and review! We appreciate your business! We will share your comments with the rest of our team!

via Google
Elizabeth Whitson
Elizabeth Whitson

Precision Leak continually provides excellent and professional service.

Response from business owner

Thank you Elizabeth for your 5-star rating and review! We appreciate your business! We will share your comments with the rest of our team!

via Google
Diana Cheng
Diana Cheng

On Dec. 23 we received email from our water company that there is continuous water leakage on our property. Of course it's difficult to find help during holidays. But the lady from Precision Leak was so nice and helpful, she managed to send…

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Response from business owner

Thank you Diana for your 4-star rating & review! We will share your positive comments with our team! We appreciate your business!

via Google
Chandresh Patel
Chandresh Patel

Having a water leak on your property can be a stressful situation for any homeowner. I selected PLD due to their certifications and experience, they found the leak, under a cement slab outside near the house, I chose them to do the repair …

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Response from business owner

Thank you Chandresh for your 5-star rating and review! We appreciate your business! We will be sure to share your comments with the rest of our team!

via Google
Ruby Zefo
Ruby Zefo

I have used this company twice: once for an underground a pool-related leak, and once for an underground leak in pipes near sprinkler valves. Both times the work was professional and high quality. On the pool leak, the employee showed me …

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Response from business owner

Thank you Ruby for your 5-star rating and review! We appreciate your business. We will share your comments with the rest of our team!

via Google
William Montgomery
William Montgomery

We found PRECISION LEAK DETECTION, INC. very, very efficient in all phases, from beginning to end with our water leak problem. We were affirmed by the office the leak will be found without doubt. Jim Morris, technician, reaffirmed this by …

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Response from business owner

Thank you William for your 5-star rating & positive review! We will share your feedback with Jim & the rest of our team! We appreciate your business!

via Google
Jeremy Isenberg
Jeremy Isenberg

excellent service. thorough and professional. good report that could be used for contractor to bid.

Response from business owner

Thank you Jeremy for your 5-star rating and review. We will share your positive feedback with our team! We appreciate your business!

via Google
Ruth Bell
Ruth Bell

All 5 Stars are well deserved from Jim the Technician to Sarqueta in the office. Appreciated their knowledge, professionalism and kindness. They are a credit to your Company.

Response from business owner

Thank you Ruth for your 5-star rating and review! We appreciate your business! We will share your comments with the rest of our team!

via Google
Lakita Long
Lakita Long

Timely, courtesy and helpful. Job well done

Response from business owner

Thank you Lakita for your 5-star rating and review! We will share your positive feedback with our team! We appreciate your business!

via Google
Susan Erickson
Susan Erickson

Knew their stuuf! Everyone we dealt with was professional and qualified to resolve pur issue.

Response from business owner

Thank you Susan for your 5-star rating and positive review! We will share your feedback with our team! We appreciate your business!

via Google
randy strahan
randy strahan

I used them twice recently. Once for a sprinkler lead and once for a drain blockage. Both times, helpful, friendly employees arrived and did exactly what I needed done.

via Google
Ron Mulligan
Ron Mulligan

I can't imagine anyone WANTING leak detection service... However, if someone NEEDS leak detection service then I recommend Precision Leak Detection, Inc. without hesitation

Response from business owner

Thank you Ron for your 5-star rating and review! We appreciate your recommendation and your business!

via Google
jen kim
jen kim

They found where the leaks were and explained how they tested for it. Unfortunately, they could fix the leaks, but were able to give me recommendations. The leaks are now fixed. Very happy.

Response from business owner

Thank you Jen for your 5-star rating and review! We are glad you were able to get your leaks resolved! We appreciate your business!

via Google
Armen Hovanessian
Armen Hovanessian

Good knowledgeable technician

Response from business owner

Thank you so much! All of our technicians continually undergo extensive training, certifications, and dive PADI certification.

via Facebook
luke mcintyre
luke mcintyre

great to work with.

Response from business owner

Thank you Luke for your 5-star rating and review! We appreciate your business!

via Google
kerrie barry
kerrie barry

Precision leak was very easy to work with – they emailed & called & kept me up to date on progress. Scheduling was quick & easy w/o a super long wait time. The technicians who did the leak detection & repair were great – super friendly & …

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Response from business owner

Thank you Kerrie for your 5-star rating and review! We will share your positive feedback with our team! We appreciate your business!

via Google
Barry Lesch
Barry Lesch

The serviceman was very competent and straightforward. He created confidence and performed efficiently and well.

via Google
Maureen McCarthy
Maureen McCarthy

I was in a real bind with a bad underground pipe problem. Soonest appointment I could get was a couple weeks but they somehow squeezed me in and came the next day. Problem detected and explained to me in detail what had happened. Shout out …

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via Facebook
Tom Charron
Tom Charron

We thought we discovered a leak at 4pm the day before Independence day. We called a variety of plumbers and leak detection companies. The only one to pick up was Sarqueta at Precision Leak Detection. She was genuinely concerned that we …

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via Google
Ginny Draeger
Ginny Draeger

Precision Leak was professional and did a thorough job in ruling out leaks in my pool plumbing. Source of leak is a crack in the pool structure. Would absolutely recommend their services.

Response from business owner

Thank you for your 5-star rating & review. We always appreciate our customers taking the time to provide us with positive feedback concerning our technicians. We will be sure to share your comments with our staff! We appreciate your business!

via Google
Earl Whetstone
Earl Whetstone

GREAT PEOPLE AND WORK!!

Response from business owner

Thank you for your 5-star rating and review! We always appreciate our customers taking the time to provide us with positive feedback concerning our technicians and office staff! We will share your comments with our staff! Thank you for your business!

via Google
Tim Kelly
Tim Kelly

Showed up on date and time and completed the fix. Concrete pour was great and as close to the color as possible. Thanks Folks! I hope never to see you again;)

Response from business owner

Dear Tim,

Thank you for your 5-star rating and review. We always appreciate our customers taking the time to provide us with positive feedback concerning our technicians and office staff. We will be sure to share your comments with our staff! Thank you for your business!

via Google
Tabatha Sloggett
Tabatha Sloggett

The real deal. Precision Leak Detection is a perfect name because they are PRECISE and find any LEAK that may be occurring. They are not satisfied until they have performed ALL actions possible to eliminate the possibility of a leak. More …

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Response from business owner

Dear Tabatha,

Thank you for your 5-star rating and review. We always appreciate our customers taking the time to provide us with positive feedback concerning our technicians and office staff. We will be sure to share your comments with our staff! Thank you for your business!

via Google
David S
David S

The crew arrived on time and went out of their way to make sure that I was satisfied with the inspection.

Response from business owner

Thank you David for your 5-star rating and positive feedback! We appreciate your business.

via Google
Jerry Katopodis
Jerry Katopodis

Professional, with strong documentation and detailed description of the problem and ways to FIX it .

Response from business owner

Thank you Jerry for your 5-star rating and positive feedback! We appreciate your business!

via Google
Sako Bezdjian
Sako Bezdjian

From leak testing to repair, Precision Leak Detection was extremely professional, courteous and reliable throughout the entire process. Their prices are reasonable. too. Highly recommended.

Response from business owner

Thank you Sako for your 5-star rating and positive feedback! We appreciate your business!

via Google
Korey Riley
Korey Riley

PG&E shut our gas off due to a leak in our house. Precision Leak Detection was able to find the leak and referred us to a great plumber for the repairs. Everyone from the office staff to the technicians at Precision Leak Detection are …

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Response from business owner

Thanks Korey for your 5-star rating and positive review. We have always appreciated our business to business relationship and we were glad we could assist you personally!

via Google
Craig Zenor
Craig Zenor

Prompt response. Very professional. Great follow up to the appointment ! Jim Morris was the tech that came out. Very courteous and professional. Explained the whole process ! Great service !

Response from business owner

Thank you so much for the kind words! We are so happy we could be of service.

via Facebook
Cathy Ziegler
Cathy Ziegler

They spent a lot of time looking for the leak in my swimming pool. When they identified the spot under the concrete they marked it and when later the cement was removed they had been spot on!

Response from business owner

Thank you Cathy for your 5-star review & positive feedback! We appreciate your business!

via Google
Linda Plisskin
Linda Plisskin

I am so impressed with the service I received from the office staff and Kevin at Precision Leak Detection. He was worth the wait as he is very thorough, personable, and professional. His written report was very detailed.I have had 3 other …

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James Hamasaki
James Hamasaki

Excellent service and excellent people!!

Response from business owner

Thank you James for your 5-star rating and review. I will share your comments with Bill and the rest of our staff. Thank you for your business.

via Google
Steve Kobayashi
Steve Kobayashi

Ron did a great job. Unfortunately used a couple other leak companies and where not as competent as Precison Leak. Ron at Precision leak was great, he explained everything and was very thorough. The whole experience has been very …

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Response from business owner

Thank you, Steve for your 5-star rating and review of Ron. I will share your comments with Ron and the rest of our staff. Thank you for your business.

via Google
Mary Boyle
Mary Boyle

From my first call to Precision Leak Detection, Shannon made me laugh and feel like a valued customer and human. Shannon was/is a great listener and made the unknown about where to being simple and easy!

Bill came out and he was Outstanding…

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Response from business owner

Thank you, Mary for the 5-star rating and review concerning Shannon & Bill. I will share your comments with Shannon & Bill and the rest of our staff. We appreciate your business!

via Google
Steven Baker
Steven Baker

Great people and did a great job!

Response from business owner

Thank you, Steve! We appreciate your 5-star rating and feedback concerning our technician, Ron. We appreciate your business!

via Google
Donna Delgado
Donna Delgado

It was a true pleasure working with Precision Leak Detection. Everyone from the office staff to the gentleman doing the work were friendly and polite. I would use this company again and would highly recommend them.

Response from business owner

Thank you, Donna for your 5-star rating and your review. I will share your comments with Shannon & Jim and the rest of our staff. We appreciate your business!

via Google
Moshe Joshua
Moshe Joshua

Excellent Job. Anthony is a professional that can think out of the box to do a great job. He took the time to select the proper finishing coping stone for the top of our skimmer box. It looks great. And his finish work with cement is great …

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Response from business owner

Thank you Moshe for your positive review! I will share your comments with our staff. We appreciate your business!

via Google
Van Dalsen Signing Services
Van Dalsen Signing Services

I greatly appreciate the high quality of work that Precision Leak Detection of Concord provides in not only detecting leaks but in the repair work that they perform. They have become my “go to” company to handle swimming pool leaks. “Why …

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Response from business owner

Thank you, Valerie! We love to receive reviews such as yours! I will let Jim and the rest of my staff know your positive feedback. We appreciate your business and glad we can be your "go to" company!

via Google
Velda Pierce
Velda Pierce

Ron was very professional and kept me informed throughout the process. Anthony was also very good. I did not want to have to go through this but they made it less stressful by being kind, friendly and professional.

via Facebook
Jane Bernstein
Jane Bernstein

The people in the office were very quick to get someone out to check out the leak in my pool. Jim who came out to assess the problem was so thorough and kind. It was a pleasure to work with them

Response from business owner

Thank you, Jane for the nice review! I will be sure to let our staff know your positive feedback!

via Google
Jim Brunelli
Jim Brunelli

Bill Cook was the consummate professional. From assessment of the problem to the completion of the repairs, he was on time, explained the situation clearly, and left no trace he was there. The office staff kept me informed and handled the …

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Response from business owner

Thank you so much, Jim for your nice review! We appreciate your business.

via Google
Mike Maxwell
Mike Maxwell

Jim was prompt, professional, and explained everything as he went along. Now, if you can invent the magic laser water pipe fixer.....

Response from business owner

Thank you for your positive feedback. We appreciate your business.

via Google
Ken Hoar
Ken Hoar

Jim Morris was the most knowledgeable pool professional that I ever met. Service was exceptional!!!

Response from business owner

Thank you, Ken! We so appreciate your positive feedback concerning Jim, our technician! Your business is important to us!

via Google
Dayna Garvin
Dayna Garvin

Wonderful people who know the business!! Front office is so friendly and having the owner of the business check for leaks, who could ask for more!! Highly recommend them.

via Facebook
Mary Nahas
Mary Nahas

Excellent experience!!! On time, professional and efficient.

Response from business owner

Thank you, Mary for your 5-star review! We appreciate your feedback and your business!

via Google
Teresa Roeder
Teresa Roeder

Thorough, professional and took their diagnostic role seriously. Although the pool requires repairs I was happy with their initial visit and will use them to conduct the necessary work.

Further the office conducts themselves with a friendly…

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Response from business owner

Thank you, Teresa! We appreciate your positive feedback and your business!

via Google
John Spalding
John Spalding

Bill Cook was professional and did an excellent job. Highly recommend PLD

Response from business owner

Thank you, John! We appreciate your positive feedback and your business!

via Google
Eve Hernande
Eve Hernande

They were great! They did not find a leak in my pool the first day but the next day they found the line was obstructed instead. They cleared it!

Response from business owner

Thank you, Eve! We appreciate your positive feedback and your business!

via Google
James Taylor
James Taylor

They came out found the leak, put an x on the spot and the next day my leak was gone. All good!!!! Thanks

via Facebook
Doug Freier
Doug Freier

Excellent service and very professional business practices. Thank you.

via Facebook
Jim Knutti
Jim Knutti

We would give more than 5 stars if we could!! Amazing thorough and professional service; pin-pointed our underground leak exactly. And nice people to deal with (so different from our experience with another company a few years ago). We will…

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via Facebook
Cindy Mesaros
Cindy Mesaros

Great work, really thorough and helpful. I'm not happy I needed to engage their services, but I'm happy with the outcome.

Response from business owner

Thank you for your positive feedback! We appreciate your business!

via Google
Marlene Garibaldi
Marlene Garibaldi

Outstanding work, delightful young man doing the repair work.

He left the area that had been jack hammered looking like the rest of

the area. Our pool no longer has a leak. Goodie!

Response from business owner

Thank you so much for your five star rating and your positive feedback! We appreciate your business.

via Google
Ken Chrisman
Ken Chrisman

Very professional with high quality results.

We use them every time needed.

via Facebook
Kenneth Chrisman
Kenneth Chrisman

They were very professional and completed the task on schedule. The tech was the best.

Response from business owner

Thank you so much for your five star rating and your positive feedback! We appreciate your business.

via Google

What our customers say…

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